Latest News

End of Year office closure

The Network will be closed from 3pm Friday 19 December 2025 to Friday 2 January 2026 inclusive.

We wish you a safe and restful end of year.

2025 Holiday Season Guide is available for download from Volunteering ACT.

If you require mental health support please reach out to any of the following services:

  • Lifeline 13 11 14
  • Access Mental Health/Crisis Triage 1800 629 354
  • Beyond Blue 1300 224 636
  • MensLine 1300 789 978
  • Kids Helpline 1800 551 800

For all other emergencies please call 000

Safe Haven Belconnen may be open for walk-in support over the end of year period. Call  0421 154 147 to enquire.

Medicare Mental Health Centre may also be open during this period. Call 1800 595 212 to enquire.

Network News Winter/Spring 2025 now available

The latest edition of Network News is now available for reading.

Click on the image to open.

 

 

Have your Human Rights been upheld in 2025?

The National Mental Health Consumer Alliance has launched Australia’s only national Human Rights Survey designed by and for people with lived experience of mental health challenges.

They want to hear how your human rights were upheld—or breached—in 2025. Whether in mental health, justice, health, or other systems, your story helps us track where Australia is meeting its international obligations under the UN Convention on the Rights of Persons with Disabilities (UNCRPD).

Your responses are completely anonymous and will be analysed by the lived-experience research group ACACIA. The results will shape national advocacy to make sure human rights are real for all mental health consumers.

Take the survey now — closes 31 December 2025.

Link: https://www.surveymonkey.com/r/AllianceHR2025

Navigating My Way – Resources and Information Sessions for NDIS Participants and Providers

About the project

Navigating My Way is a set of written, visual and video resources that have been developed through a co-design process centering lived experience. This project was funded by the NDIS Quality and Safeguards Commission, and was developed by VMIAC, the peak body for mental health consumers in Victoria.

This project is designed to support NDIS participants with psychosocial disabilities in growing their knowledge of their rights when working with service providers. The resources aim to build skills and confidence in self-advocacy, including how to communicate their needs, provide feedback and make complaints.

Navigating My Way also aims to empower service providers and support worker to better understand participants with a psychosocial disability, and to create a better complaints culture. Service-provider specific resources are available as part of the project.

Access Denied: A consumer-led study into barriers to accessing mental health services in the ACT

ACCESS DENIED: A consumer-led study into barriers to accessing mental health
services in the ACT (the Report) is a resource for every person who holds an interest
in improving the ACT mental health system (the system). People with lived
experience of mental illness (consumers) will find the voices their peers identifying
and addressing the issues that affect consumers’ ability to access mental health
services (services). Community service leaders and workers will find detailed
discussion of the issues and dynamics of consumer engagement with the system
that affects the communities they serve. Policy practitioners will find consumer
perspectives as well as discussions that highlight linkages between Commonwealth
policy pillars and the experiences of consumers. Lastly, mental health professionals
and scholars will find primary material, current secondary sources and conceptual
discussion by which to better understand consumer experiences of the barriers to
access (barriers) in the system.

Rhythm ‘n Tea in the Park Drumming recordings

Thank you to everyone who came to our Mental Health Month event on October 23, we hope you all had a great day.

Britt from Safe Space Counselling has provided us with recordings of the group drumming circles for listening. We hope to make the 10.45am group recording available soon.

Important Update on My Rights, My Decisions forms and the Digital Health Record system

As reported in our recent newsletter, the Network can confirm that consumers  My Rights, My Decisions forms were not included in the transfer of information to the new Digital Health Record system, which went live in November 2022.

For consumers who have previously lodged a MRMD form, you do not have to complete a new form, just re-lodge your existing form using the following email address:

TribunalLiaison@act.gov.au

Person in front of group of supporters and pet holding My Rights, My Decisions form

Canberra Times article on the importance of mental health peer workers

A recent article in the Canberra Times (Lanie Tindale, October 23 2023), featuring our own Paul Thompson, has been printed that highlights the value of mental health peer workers in a person’s recovery journey.

You can read this article via our Facebook page. or by clicking on the image to open in a new window tab.

Summary of Northside Hospital Briefing meeting

In mid-May 2023, Healthcare Consumers ACT (HCCA ACT) and Canberra Health Services (CHS) held a meeting with stakeholders to present on the transition of Calvary Hospital management to CHS, with respect to service continuity and how the transition impacts on consumers and staff.

A summary of the presentation can be found via the HCCA ACT website.

Media Release

CHS Data Breaches

Joint response to the introduction of independent assessments to the NDIS

The Network, in conjunction with numerous other community organisations, recently submitted a joint response to the Minister for Disability, Justice Health and Mental Health, Emma Davidson MLA, highlighting shared concerns regarding the introduction of independent assessments to the NDIS.

You can read this response by clicking on the link below

Response: NDIS Independent Assessments (PDF)

Acknowledgement of Country

The Network acknowledges and honours the traditional owners of this country, their culture and continuing connection and contribution to the land and community. We pay our respects to all Aboriginal and Torres Strait Islander Peoples and to their Elders past, present and emerging.

Acknowledgement of people with lived experience

We also acknowledge people with lived and living experience of mental illness as consumers and their important lived experience expertise and ongoing contributions to the mental health sector.

Vision

A community of connected voices achieving positive change.

ACT Charter of Right for People with Mental Health Issues

The ACT Government released the updated ACT Charter of Rights for People with Mental Health Issues on 25 October 2022.

ACT Charter of Rights

ACT Charter of Rights poster

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